Who we are

Suggested text: Our website address is: https://akbyak.com.

Introduction

Welcome to AKby_Ak! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase dresses for girls and women online.

Information We Collect

Personal Information

We collect personal information from you when you create an account, place an order, subscribe to our newsletter, or contact us for any inquiries. The personal information we collect may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information

Non-Personal Information

We also collect non-personal information about your interactions with our website. This may include:

• Browser type
• IP address
• Pages visited
• Time spent on the website
• Referring website

How We Use Your Information

Personal Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you regarding your orders and inquiries
• Send you promotional offers and updates (if you have opted-in)
• Improve our website and customer service

Refund Policy

Eligibility for Refunds

Our return & exchange policy lasts 7 days from your purchase, after the completion of which we can no longer offer refund or exchange. We offer credit notes for all return requests. Refund is not available for our products as all products are made on order.

Cancellation Policy

Order Cancellation

• Before Shipment: Orders can be canceled within 24 hours of purchase. Contact our customer service at info@akbyak.com to cancel your order.
• After Shipment: If the order has already been shipped, it cannot be canceled.

Process for Cancellations

• Notification: You will receive a confirmation email once your cancellation request is processed.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are required to keep your information confidential.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.

Cookies

We use cookies to enhance your browsing experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly.
• Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functionality Cookies: These cookies remember your preferences and settings to improve your browsing experience.
• Advertising Cookies: These cookies are used to deliver relevant ads to you based on your interests.

Your Choices

• Opt-Out of Marketing Emails: You can unsubscribe from our marketing emails by following the instructions at the bottom of each email.
• Disable Cookies: You can choose to disable cookies through your browser settings. However, this may affect your ability to use some features of our website.

Security

We implement a variety of security measures to maintain the safety of your personal information. Your payment information is processed through secure payment gateways and is encrypted using SSL technology.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, Refund Policy, Cancellation Policy, or our data practices, please contact us at:

AKby_Ak
Email: info@akbyak.com
Address: G 102, Pioneer Heritage Residency 2 Khira Nagar Santacruz West, Mumabi, 400054

By using our website, you consent to our Privacy Policy. Thank you for shopping at AKby_Ak!